Quality policy

At RJRI, committed to the Group's vision and strategic objectives, we make the following commitments to our clients, employees, suppliers, and other relevant stakeholders:

• To be a reference in Quality and effectiveness in the markets where we operate, offering solutions tailored to customers' needs, aligned with the best market practices and profitability for all involved parties.
• To ensure high standards of ethics, independence, and internal organization, standardizing practices and procedures without compromising innovation and the individuality of each employee.
• To promote teamwork and the development of employees' skills, communicating market objectives and needs so that they can perform their tasks effectively and professionally.
• To prioritize the quality of products and services purchased or subcontracted, ensuring compliance with applicable legislation and trust in all partners.
• To ensure clear and balanced communication, promoting respect for customer property, confidentiality, and the secrecy of provided information.
• To create and maintain a healthy work environment, promoting sustainable growth, human resource versatility, and a spirit of cooperation.
• To foster effective communication between departments, aligning efforts to achieve common goals and ensuring continuous improvement of processes and services.
• To sustain the organization's growth, ensuring business prosperity and success through innovation and stakeholder satisfaction.
• To consistently communicate RJRI's vision and principles to all entities with which we interact, directly or indirectly, including the community where the company operates.